Bitbucket Branch Source Plugin: I/O error when accessing URL

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Bitbucket Branch Source Plugin: I/O error when accessing URL

Torsten Reinhard
Hi,

I´m running Jenkins 1.651.3 and the BitBucket Branch Source Plugin 2.2.11 (latest)

When trying to parse the repositories of myProject I always got this error:

I/O error when accessing URL: /rest/api/1.0/projects/MYPROJECT
In the logs there is:


I/O error when accessing URL: /rest/api/1.0/projects/MYPROJECT
java
.io.IOException: I/O error when accessing URL: /rest/api/1.0/projects/MYPROJECT
        at com
.cloudbees.jenkins.plugins.bitbucket.server.client.BitbucketServerAPIClient.getTeam(BitbucketServerAPIClient.java:561)
        at com
.cloudbees.jenkins.plugins.bitbucket.BitbucketSCMSource$DescriptorImpl.doFillRepositoryItems(BitbucketSCMSource.java:1264)
        at sun
.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun
.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun
.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java
.lang.reflect.Method.invoke(Method.java:497)
        at org
.kohsuke.stapler.Function$InstanceFunction.invoke(Function.java:320)
        at org
.kohsuke.stapler.Function.bindAndInvoke(Function.java:163)
        at org
.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:96)
        at org
.kohsuke.stapler.MetaClass$1.doDispatch(MetaClass.java:124)
        at org
.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
        at org
.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:746)
        at org
.kohsuke.stapler.Stapler.invoke(Stapler.java:876)
        at org
.kohsuke.stapler.MetaClass$5.doDispatch(MetaClass.java:233)
        at org
.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
        at org
.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:746)
        at org
.kohsuke.stapler.Stapler.invoke(Stapler.java:876)
        at org
.kohsuke.stapler.MetaClass$5.doDispatch(MetaClass.java:233)
        at org
.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
        at org
.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:746)
        at org
.kohsuke.stapler.Stapler.invoke(Stapler.java:876)
        at org
.kohsuke.stapler.Stapler.invoke(Stapler.java:649)
        at org
.kohsuke.stapler.Stapler.service(Stapler.java:238)
        at javax
.servlet.http.HttpServlet.service(HttpServlet.java:848)
        at org
.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:686)
        at org
.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1494)
        at hudson
.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:135)
        at com
.smartcodeltd.jenkinsci.plugin.assetbundler.filters.LessCSS.doFilter(LessCSS.java:47)
        at hudson
.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:132)
        at hudson
.util.PluginServletFilter.doFilter(PluginServletFilter.java:126)
        at org
.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1482)
        at hudson
.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:49)
        at org
.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1482)
        at hudson
.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84)
        at hudson
.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51)
        at hudson
.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
        at jenkins
.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:117)
        at hudson
.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
        at org
.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125)
        at hudson
.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
        at org
.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142)
        at hudson
.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
        at org
.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)
        at hudson
.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
        at jenkins
.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:93)
        at hudson
.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
        at org
.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
        at hudson
.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67)
        at hudson
.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
        at hudson
.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:76)
        at hudson
.security.HudsonFilter.doFilter(HudsonFilter.java:171)
        at org
.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1482)
        at org
.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49)
        at org
.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1482)
        at hudson
.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:81)
        at org
.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1482)
        at org
.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30)
        at org
.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1474)
        at org
.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:499)
        at org
.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:137)
        at org
.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:533)
        at org
.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:231)
        at org
.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1086)
        at org
.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:428)
        at org
.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:193)
        at org
.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1020)
        at org
.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:135)
        at org
.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:116)
        at org
.eclipse.jetty.server.Server.handle(Server.java:370)
        at org
.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:489)
        at org
.eclipse.jetty.server.AbstractHttpConnection.content(AbstractHttpConnection.java:960)
        at org
.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.content(AbstractHttpConnection.java:1021)
        at org
.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:865)
        at org
.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:240)
        at org
.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:82)
        at org
.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.java:668)
        at org
.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java:52)
        at winstone
.BoundedExecutorService$1.run(BoundedExecutorService.java:77)
        at java
.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
        at java
.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
        at java
.lang.Thread.run(Thread.java:745)
Caused by: com.cloudbees.jenkins.plugins.bitbucket.api.BitbucketRequestException: HTTP request error. Status: 503: Service Unavailable.
HttpResponseProxy{HTTP/1.1 503 Service Unavailable [Cache-Control: no-cache, Pragma: no-cache, Content-Type: text/html; charset=utf-8, Proxy-Connection: close, Connection: close, Content-Length: 984] org.apache.http.entity.BufferedHttpEntity@494f3535}
        at com
.cloudbees.jenkins.plugins.bitbucket.server.client.BitbucketServerAPIClient.getRequest(BitbucketServerAPIClient.java:649)
        at com
.cloudbees.jenkins.plugins.bitbucket.server.client.BitbucketServerAPIClient.getTeam(BitbucketServerAPIClient.java:556)
       
... 80 more


I´ve setup the BitBucket Server correctly - and I´m able to access https://myBitbucket.com/rest/api/1.0/projects to receive a *.json File.

What am I doing wrong here?

Thx, Torsten

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Re: Bitbucket Branch Source Plugin: I/O error when accessing URL

Victor Martinez
Although my answer is quite generic it might be helpful:

You might be able to debug those issues if you add some loggers in the jenkins instance:
- see https://wiki.jenkins.io/display/JENKINS/Logging and https://wiki.jenkins.io/display/JENKINS/Logger+Configuration

and you can add this logger:
- https://github.com/jenkinsci/bitbucket-branch-source-plugin/blob/master/src/main/java/com/cloudbees/jenkins/plugins/bitbucket/server/client/BitbucketServerAPIClient.java#L113

To debug:
- https://github.com/jenkinsci/bitbucket-branch-source-plugin/blob/master/src/main/java/com/cloudbees/jenkins/plugins/bitbucket/server/client/BitbucketServerAPIClient.java#L624-L625

Cheers


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Re: Bitbucket Branch Source Plugin: I/O error when accessing URL

Antonio Muñiz
> HTTP request error. Status: 503: Service Unavailable.

Your Bitbucket Server is returning HTTP 503. Something is wrong there.

On 2 May 2018 at 22:40, Victor Martinez <[hidden email]> wrote:

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Antonio Muñiz
Software Engineer
CloudBees, Inc.

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Re: Bitbucket Branch Source Plugin: I/O error when accessing URL

Torsten Reinhard
Hi,

no Bitbucket is working fine, it´s responding when manually calling the URL.
After searching a while, I found https://issues.jenkins-ci.org/browse/JENKINS-40515 and the related https://issues.jenkins-ci.org/browse/JENKINS-39267

I was missing the right exclusion Pattern for my BitBucket server at the Plugin configuration / Advanced settings.After adding *.mycompany.com all worked like expected.

Regards, Torsten

Am Donnerstag, 3. Mai 2018 10:04:32 UTC+2 schrieb Antonio Muñiz:
> HTTP request error. Status: 503: Service Unavailable.

Your Bitbucket Server is returning HTTP 503. Something is wrong there.

On 2 May 2018 at 22:40, Victor Martinez <<a href="javascript:" target="_blank" gdf-obfuscated-mailto="d1JUpL-sBwAJ" rel="nofollow" onmousedown="this.href=&#39;javascript:&#39;;return true;" onclick="this.href=&#39;javascript:&#39;;return true;">victormar...@...> wrote:
Although my answer is quite generic it might be helpful:

You might be able to debug those issues if you add some loggers in the jenkins instance:
- see <a href="https://wiki.jenkins.io/display/JENKINS/Logging" target="_blank" rel="nofollow" onmousedown="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fwiki.jenkins.io%2Fdisplay%2FJENKINS%2FLogging\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNHQ_DVd-BrfGQ6U7XtjyJ3ww8IETg&#39;;return true;" onclick="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fwiki.jenkins.io%2Fdisplay%2FJENKINS%2FLogging\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNHQ_DVd-BrfGQ6U7XtjyJ3ww8IETg&#39;;return true;">https://wiki.jenkins.io/display/JENKINS/Logging and <a href="https://wiki.jenkins.io/display/JENKINS/Logger+Configuration" target="_blank" rel="nofollow" onmousedown="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fwiki.jenkins.io%2Fdisplay%2FJENKINS%2FLogger%2BConfiguration\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNHfwHtwzxhkO1OoHr2laqwcS8Xr3Q&#39;;return true;" onclick="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fwiki.jenkins.io%2Fdisplay%2FJENKINS%2FLogger%2BConfiguration\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNHfwHtwzxhkO1OoHr2laqwcS8Xr3Q&#39;;return true;">https://wiki.jenkins.io/display/JENKINS/Logger+Configuration

and you can add this logger:
- <a href="https://github.com/jenkinsci/bitbucket-branch-source-plugin/blob/master/src/main/java/com/cloudbees/jenkins/plugins/bitbucket/server/client/BitbucketServerAPIClient.java#L113" target="_blank" rel="nofollow" onmousedown="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fgithub.com%2Fjenkinsci%2Fbitbucket-branch-source-plugin%2Fblob%2Fmaster%2Fsrc%2Fmain%2Fjava%2Fcom%2Fcloudbees%2Fjenkins%2Fplugins%2Fbitbucket%2Fserver%2Fclient%2FBitbucketServerAPIClient.java%23L113\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNHSgMWkVNdzQo8_RoW9E97UTUrZvw&#39;;return true;" onclick="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fgithub.com%2Fjenkinsci%2Fbitbucket-branch-source-plugin%2Fblob%2Fmaster%2Fsrc%2Fmain%2Fjava%2Fcom%2Fcloudbees%2Fjenkins%2Fplugins%2Fbitbucket%2Fserver%2Fclient%2FBitbucketServerAPIClient.java%23L113\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNHSgMWkVNdzQo8_RoW9E97UTUrZvw&#39;;return true;">https://github.com/jenkinsci/bitbucket-branch-source-plugin/blob/master/src/main/java/com/cloudbees/jenkins/plugins/bitbucket/server/client/BitbucketServerAPIClient.java#L113

To debug:
- <a href="https://github.com/jenkinsci/bitbucket-branch-source-plugin/blob/master/src/main/java/com/cloudbees/jenkins/plugins/bitbucket/server/client/BitbucketServerAPIClient.java#L624-L625" target="_blank" rel="nofollow" onmousedown="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fgithub.com%2Fjenkinsci%2Fbitbucket-branch-source-plugin%2Fblob%2Fmaster%2Fsrc%2Fmain%2Fjava%2Fcom%2Fcloudbees%2Fjenkins%2Fplugins%2Fbitbucket%2Fserver%2Fclient%2FBitbucketServerAPIClient.java%23L624-L625\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNGnyjHmpSGKQNLYAbbPHEaU8qUnjQ&#39;;return true;" onclick="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fgithub.com%2Fjenkinsci%2Fbitbucket-branch-source-plugin%2Fblob%2Fmaster%2Fsrc%2Fmain%2Fjava%2Fcom%2Fcloudbees%2Fjenkins%2Fplugins%2Fbitbucket%2Fserver%2Fclient%2FBitbucketServerAPIClient.java%23L624-L625\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNGnyjHmpSGKQNLYAbbPHEaU8qUnjQ&#39;;return true;">https://github.com/jenkinsci/bitbucket-branch-source-plugin/blob/master/src/main/java/com/cloudbees/jenkins/plugins/bitbucket/server/client/BitbucketServerAPIClient.java#L624-L625

Cheers


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Antonio Muñiz
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CloudBees, Inc.

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Re: Bitbucket Branch Source Plugin: I/O error when accessing URL

charles.notwork.conrad

Hi Torsten,

I think I am experiencing the same issue, but I don't understand your solution. Can you be more specific with which plugin configuration / advanced setting? Maybe show a screen shot?

Thanks,

Charles


On Friday, May 4, 2018 at 3:23:13 AM UTC-7, Torsten Reinhard wrote:
Hi,

no Bitbucket is working fine, it´s responding when manually calling the URL.
After searching a while, I found <a href="https://issues.jenkins-ci.org/browse/JENKINS-40515" target="_blank" rel="nofollow" onmousedown="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fissues.jenkins-ci.org%2Fbrowse%2FJENKINS-40515\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNEJb6tI43wa1u2pHfhQO-RnPScPIw&#39;;return true;" onclick="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fissues.jenkins-ci.org%2Fbrowse%2FJENKINS-40515\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNEJb6tI43wa1u2pHfhQO-RnPScPIw&#39;;return true;">https://issues.jenkins-ci.org/browse/JENKINS-40515 and the related <a href="https://issues.jenkins-ci.org/browse/JENKINS-39267" target="_blank" rel="nofollow" onmousedown="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fissues.jenkins-ci.org%2Fbrowse%2FJENKINS-39267\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNGYIX-PFpm64mzkGblSLWwOIUPN_A&#39;;return true;" onclick="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fissues.jenkins-ci.org%2Fbrowse%2FJENKINS-39267\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNGYIX-PFpm64mzkGblSLWwOIUPN_A&#39;;return true;">https://issues.jenkins-ci.org/browse/JENKINS-39267

I was missing the right exclusion Pattern for my BitBucket server at the Plugin configuration / Advanced settings.After adding *.<a href="http://mycompany.com" target="_blank" rel="nofollow" onmousedown="this.href=&#39;http://www.google.com/url?q\x3dhttp%3A%2F%2Fmycompany.com\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNHGVEqhnsvFbNBt9OiXd5GylzLGaw&#39;;return true;" onclick="this.href=&#39;http://www.google.com/url?q\x3dhttp%3A%2F%2Fmycompany.com\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNHGVEqhnsvFbNBt9OiXd5GylzLGaw&#39;;return true;">mycompany.com all worked like expected.

Regards, Torsten

Am Donnerstag, 3. Mai 2018 10:04:32 UTC+2 schrieb Antonio Muñiz:
> HTTP request error. Status: 503: Service Unavailable.

Your Bitbucket Server is returning HTTP 503. Something is wrong there.

On 2 May 2018 at 22:40, Victor Martinez <[hidden email]> wrote:
Although my answer is quite generic it might be helpful:

You might be able to debug those issues if you add some loggers in the jenkins instance:
- see <a href="https://wiki.jenkins.io/display/JENKINS/Logging" rel="nofollow" target="_blank" onmousedown="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fwiki.jenkins.io%2Fdisplay%2FJENKINS%2FLogging\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNHQ_DVd-BrfGQ6U7XtjyJ3ww8IETg&#39;;return true;" onclick="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fwiki.jenkins.io%2Fdisplay%2FJENKINS%2FLogging\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNHQ_DVd-BrfGQ6U7XtjyJ3ww8IETg&#39;;return true;">https://wiki.jenkins.io/display/JENKINS/Logging and <a href="https://wiki.jenkins.io/display/JENKINS/Logger+Configuration" rel="nofollow" target="_blank" onmousedown="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fwiki.jenkins.io%2Fdisplay%2FJENKINS%2FLogger%2BConfiguration\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNHfwHtwzxhkO1OoHr2laqwcS8Xr3Q&#39;;return true;" onclick="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fwiki.jenkins.io%2Fdisplay%2FJENKINS%2FLogger%2BConfiguration\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNHfwHtwzxhkO1OoHr2laqwcS8Xr3Q&#39;;return true;">https://wiki.jenkins.io/display/JENKINS/Logger+Configuration

and you can add this logger:
- <a href="https://github.com/jenkinsci/bitbucket-branch-source-plugin/blob/master/src/main/java/com/cloudbees/jenkins/plugins/bitbucket/server/client/BitbucketServerAPIClient.java#L113" rel="nofollow" target="_blank" onmousedown="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fgithub.com%2Fjenkinsci%2Fbitbucket-branch-source-plugin%2Fblob%2Fmaster%2Fsrc%2Fmain%2Fjava%2Fcom%2Fcloudbees%2Fjenkins%2Fplugins%2Fbitbucket%2Fserver%2Fclient%2FBitbucketServerAPIClient.java%23L113\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNHSgMWkVNdzQo8_RoW9E97UTUrZvw&#39;;return true;" onclick="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fgithub.com%2Fjenkinsci%2Fbitbucket-branch-source-plugin%2Fblob%2Fmaster%2Fsrc%2Fmain%2Fjava%2Fcom%2Fcloudbees%2Fjenkins%2Fplugins%2Fbitbucket%2Fserver%2Fclient%2FBitbucketServerAPIClient.java%23L113\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNHSgMWkVNdzQo8_RoW9E97UTUrZvw&#39;;return true;">https://github.com/jenkinsci/bitbucket-branch-source-plugin/blob/master/src/main/java/com/cloudbees/jenkins/plugins/bitbucket/server/client/BitbucketServerAPIClient.java#L113

To debug:
- <a href="https://github.com/jenkinsci/bitbucket-branch-source-plugin/blob/master/src/main/java/com/cloudbees/jenkins/plugins/bitbucket/server/client/BitbucketServerAPIClient.java#L624-L625" rel="nofollow" target="_blank" onmousedown="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fgithub.com%2Fjenkinsci%2Fbitbucket-branch-source-plugin%2Fblob%2Fmaster%2Fsrc%2Fmain%2Fjava%2Fcom%2Fcloudbees%2Fjenkins%2Fplugins%2Fbitbucket%2Fserver%2Fclient%2FBitbucketServerAPIClient.java%23L624-L625\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNGnyjHmpSGKQNLYAbbPHEaU8qUnjQ&#39;;return true;" onclick="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fgithub.com%2Fjenkinsci%2Fbitbucket-branch-source-plugin%2Fblob%2Fmaster%2Fsrc%2Fmain%2Fjava%2Fcom%2Fcloudbees%2Fjenkins%2Fplugins%2Fbitbucket%2Fserver%2Fclient%2FBitbucketServerAPIClient.java%23L624-L625\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNGnyjHmpSGKQNLYAbbPHEaU8qUnjQ&#39;;return true;">https://github.com/jenkinsci/bitbucket-branch-source-plugin/blob/master/src/main/java/com/cloudbees/jenkins/plugins/bitbucket/server/client/BitbucketServerAPIClient.java#L624-L625

Cheers


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CloudBees, Inc.

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Re: Bitbucket Branch Source Plugin: I/O error when accessing URL

Antonio Muñiz
The solution was to properly configure HTTP Proxy exclusions under "Manage Jenkins > Manage Plugins > Advanced Tab > No Proxy Host".
If you are not using an HTTP Proxy in Jenkins your issue is probably something else.

On 4 June 2018 at 20:07, <[hidden email]> wrote:

Hi Torsten,

I think I am experiencing the same issue, but I don't understand your solution. Can you be more specific with which plugin configuration / advanced setting? Maybe show a screen shot?

Thanks,

Charles



On Friday, May 4, 2018 at 3:23:13 AM UTC-7, Torsten Reinhard wrote:
Hi,

no Bitbucket is working fine, it´s responding when manually calling the URL.
After searching a while, I found https://issues.jenkins-ci.org/browse/JENKINS-40515 and the related https://issues.jenkins-ci.org/browse/JENKINS-39267

I was missing the right exclusion Pattern for my BitBucket server at the Plugin configuration / Advanced settings.After adding *.mycompany.com all worked like expected.

Regards, Torsten

Am Donnerstag, 3. Mai 2018 10:04:32 UTC+2 schrieb Antonio Muñiz:
> HTTP request error. Status: 503: Service Unavailable.

Your Bitbucket Server is returning HTTP 503. Something is wrong there.

On 2 May 2018 at 22:40, Victor Martinez <[hidden email]> wrote:

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CloudBees, Inc.

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CloudBees, Inc.

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Re: Bitbucket Branch Source Plugin: I/O error when accessing URL

Saravanan Manickam
In reply to this post by charles.notwork.conrad
All you need to do is, stop the Jenkins process, and get the certificates from your bitbucket server and add them to the java process of Jenkins and start that.

This will make sure to get the repos listed and you'll not hit any certificates error.

https://support.cloudbees.com/hc/en-us/articles/203821254-How-to-install-a-new-SSL-certificate-

The above link will help you on Jenkins  side.

Regards,
Saravanan


On Monday, June 4, 2018 at 11:45:59 PM UTC+5:30, [hidden email] wrote:

Hi Torsten,

I think I am experiencing the same issue, but I don't understand your solution. Can you be more specific with which plugin configuration / advanced setting? Maybe show a screen shot?

Thanks,

Charles


On Friday, May 4, 2018 at 3:23:13 AM UTC-7, Torsten Reinhard wrote:
Hi,

no Bitbucket is working fine, it´s responding when manually calling the URL.
After searching a while, I found <a href="https://issues.jenkins-ci.org/browse/JENKINS-40515" rel="nofollow" target="_blank" onmousedown="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fissues.jenkins-ci.org%2Fbrowse%2FJENKINS-40515\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNEJb6tI43wa1u2pHfhQO-RnPScPIw&#39;;return true;" onclick="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fissues.jenkins-ci.org%2Fbrowse%2FJENKINS-40515\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNEJb6tI43wa1u2pHfhQO-RnPScPIw&#39;;return true;">https://issues.jenkins-ci.org/browse/JENKINS-40515 and the related <a href="https://issues.jenkins-ci.org/browse/JENKINS-39267" rel="nofollow" target="_blank" onmousedown="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fissues.jenkins-ci.org%2Fbrowse%2FJENKINS-39267\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNGYIX-PFpm64mzkGblSLWwOIUPN_A&#39;;return true;" onclick="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fissues.jenkins-ci.org%2Fbrowse%2FJENKINS-39267\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNGYIX-PFpm64mzkGblSLWwOIUPN_A&#39;;return true;">https://issues.jenkins-ci.org/browse/JENKINS-39267

I was missing the right exclusion Pattern for my BitBucket server at the Plugin configuration / Advanced settings.After adding *.<a href="http://mycompany.com" rel="nofollow" target="_blank" onmousedown="this.href=&#39;http://www.google.com/url?q\x3dhttp%3A%2F%2Fmycompany.com\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNHGVEqhnsvFbNBt9OiXd5GylzLGaw&#39;;return true;" onclick="this.href=&#39;http://www.google.com/url?q\x3dhttp%3A%2F%2Fmycompany.com\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNHGVEqhnsvFbNBt9OiXd5GylzLGaw&#39;;return true;">mycompany.com all worked like expected.

Regards, Torsten

Am Donnerstag, 3. Mai 2018 10:04:32 UTC+2 schrieb Antonio Muñiz:
> HTTP request error. Status: 503: Service Unavailable.

Your Bitbucket Server is returning HTTP 503. Something is wrong there.

On 2 May 2018 at 22:40, Victor Martinez <[hidden email]> wrote:
Although my answer is quite generic it might be helpful:

You might be able to debug those issues if you add some loggers in the jenkins instance:
- see <a href="https://wiki.jenkins.io/display/JENKINS/Logging" rel="nofollow" target="_blank" onmousedown="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fwiki.jenkins.io%2Fdisplay%2FJENKINS%2FLogging\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNHQ_DVd-BrfGQ6U7XtjyJ3ww8IETg&#39;;return true;" onclick="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fwiki.jenkins.io%2Fdisplay%2FJENKINS%2FLogging\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNHQ_DVd-BrfGQ6U7XtjyJ3ww8IETg&#39;;return true;">https://wiki.jenkins.io/display/JENKINS/Logging and <a href="https://wiki.jenkins.io/display/JENKINS/Logger+Configuration" rel="nofollow" target="_blank" onmousedown="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fwiki.jenkins.io%2Fdisplay%2FJENKINS%2FLogger%2BConfiguration\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNHfwHtwzxhkO1OoHr2laqwcS8Xr3Q&#39;;return true;" onclick="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fwiki.jenkins.io%2Fdisplay%2FJENKINS%2FLogger%2BConfiguration\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNHfwHtwzxhkO1OoHr2laqwcS8Xr3Q&#39;;return true;">https://wiki.jenkins.io/display/JENKINS/Logger+Configuration

and you can add this logger:
- <a href="https://github.com/jenkinsci/bitbucket-branch-source-plugin/blob/master/src/main/java/com/cloudbees/jenkins/plugins/bitbucket/server/client/BitbucketServerAPIClient.java#L113" rel="nofollow" target="_blank" onmousedown="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fgithub.com%2Fjenkinsci%2Fbitbucket-branch-source-plugin%2Fblob%2Fmaster%2Fsrc%2Fmain%2Fjava%2Fcom%2Fcloudbees%2Fjenkins%2Fplugins%2Fbitbucket%2Fserver%2Fclient%2FBitbucketServerAPIClient.java%23L113\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNHSgMWkVNdzQo8_RoW9E97UTUrZvw&#39;;return true;" onclick="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fgithub.com%2Fjenkinsci%2Fbitbucket-branch-source-plugin%2Fblob%2Fmaster%2Fsrc%2Fmain%2Fjava%2Fcom%2Fcloudbees%2Fjenkins%2Fplugins%2Fbitbucket%2Fserver%2Fclient%2FBitbucketServerAPIClient.java%23L113\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNHSgMWkVNdzQo8_RoW9E97UTUrZvw&#39;;return true;">https://github.com/jenkinsci/bitbucket-branch-source-plugin/blob/master/src/main/java/com/cloudbees/jenkins/plugins/bitbucket/server/client/BitbucketServerAPIClient.java#L113

To debug:
- <a href="https://github.com/jenkinsci/bitbucket-branch-source-plugin/blob/master/src/main/java/com/cloudbees/jenkins/plugins/bitbucket/server/client/BitbucketServerAPIClient.java#L624-L625" rel="nofollow" target="_blank" onmousedown="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fgithub.com%2Fjenkinsci%2Fbitbucket-branch-source-plugin%2Fblob%2Fmaster%2Fsrc%2Fmain%2Fjava%2Fcom%2Fcloudbees%2Fjenkins%2Fplugins%2Fbitbucket%2Fserver%2Fclient%2FBitbucketServerAPIClient.java%23L624-L625\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNGnyjHmpSGKQNLYAbbPHEaU8qUnjQ&#39;;return true;" onclick="this.href=&#39;https://www.google.com/url?q\x3dhttps%3A%2F%2Fgithub.com%2Fjenkinsci%2Fbitbucket-branch-source-plugin%2Fblob%2Fmaster%2Fsrc%2Fmain%2Fjava%2Fcom%2Fcloudbees%2Fjenkins%2Fplugins%2Fbitbucket%2Fserver%2Fclient%2FBitbucketServerAPIClient.java%23L624-L625\x26sa\x3dD\x26sntz\x3d1\x26usg\x3dAFQjCNGnyjHmpSGKQNLYAbbPHEaU8qUnjQ&#39;;return true;">https://github.com/jenkinsci/bitbucket-branch-source-plugin/blob/master/src/main/java/com/cloudbees/jenkins/plugins/bitbucket/server/client/BitbucketServerAPIClient.java#L624-L625

Cheers


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Antonio Muñiz
Software Engineer
CloudBees, Inc.

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