Browser encoding: Western European(Windows)

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Browser encoding: Western European(Windows)

Hayes, Peter
Our off shore team has a default encoding of Western European(Windows) and they end up seeing lots of  characters sprinkled around Hudson.  We run Hudson using the Winstone server on an AIX machine.  Has anyone experienced something like this?  I don't have any experience with browser encoding so this could be a simple issue.

Thanks,

Peter Hayes
Architecture & Shared Technology Services | Fidelity Investments Management Technology


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Re: Browser encoding: Western European(Windows)

Kohsuke Kawaguchi
Administrator
Hayes, Peter wrote:
> Our off shore team has a default encoding of Western European(Windows)
> and they end up seeing lots of ? characters sprinkled around Hudson.  We
> run Hudson using the Winstone server on an AIX machine.  Has anyone
> experienced something like this?  I don't have any experience with
> browser encoding so this could be a simple issue.

Hudson serves all HTML pages explicitly in UTF-8, so either someone
sitting in between (proxy, apache, etc) is messing up with the encoding,
the browser is configured in a weird way to ignore the content type
header, or the client doesn't have the fonts.

Where they see '?' marks, what are the characters you expected to see?
Do you use non-ASCII characters in your job name, etc?


> Thanks,
>
> Peter Hayes
> Architecture & Shared Technology Services | Fidelity Investments Management Technology
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: [hidden email]
> For additional commands, e-mail: [hidden email]
>
>

--
Kohsuke Kawaguchi
Sun Microsystems                   [hidden email]

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RE: Re: Browser encoding: Western European(Windows)

Hayes, Peter
They do not see a ?, but a capital 'A' with a circumflex (sp?) on top.
You can recreate this in Firefox 3.0 by going to view -> character
encoding -> Western (Windows-1252).  On the dashboard page, 4 A's come
up next to the Legend, and for all RSS feed link, as well as a number of
other places.

We are using a direct connection to the Winstone servlet engine.  I do
see the Content-Type: text/html;charset=UTF-8 in the return header so it
looks like it is doing the right thing.

Peter

-----Original Message-----
From: Kohsuke Kawaguchi [mailto:[hidden email]]
Sent: Thursday, July 03, 2008 12:41 PM
To: [hidden email]
Subject: Re: Browser encoding: Western European(Windows)

Hayes, Peter wrote:
> Our off shore team has a default encoding of Western European(Windows)

> and they end up seeing lots of ? characters sprinkled around Hudson.
We
> run Hudson using the Winstone server on an AIX machine.  Has anyone
> experienced something like this?  I don't have any experience with
> browser encoding so this could be a simple issue.

Hudson serves all HTML pages explicitly in UTF-8, so either someone
sitting in between (proxy, apache, etc) is messing up with the encoding,

the browser is configured in a weird way to ignore the content type
header, or the client doesn't have the fonts.

Where they see '?' marks, what are the characters you expected to see?
Do you use non-ASCII characters in your job name, etc?


> Thanks,
>
> Peter Hayes
> Architecture & Shared Technology Services | Fidelity Investments
Management Technology
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: [hidden email]
> For additional commands, e-mail: [hidden email]
>
>


--
Kohsuke Kawaguchi
Sun Microsystems                   [hidden email]

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RE: Browser encoding: Western European(Windows)

Adam Purkiss
I have checked both IE 7 and FF3 and they both have it
 
UTF-8 on Legend for example you get four spaces, with Western (Either ISO or Windows-1252) you get
Legend</a>    <a href="rssAll">




 


> Date: Thu, 3 Jul 2008 12:50:30 -0400

> From: [hidden email]
> To: [hidden email]
> Subject: RE: Re: Browser encoding: Western European(Windows)
>
> They do not see a ?, but a capital 'A' with a circumflex (sp?) on top.
> You can recreate this in Firefox 3.0 by going to view -> character
> encoding -> Western (Windows-1252). On the dashboard page, 4 A's come
> up next to the Legend, and for all RSS feed link, as well as a number of
> other places.
>
> We are using a direct connection to the Winstone servlet engine. I do
> see the Content-Type: text/html;charset=UTF-8 in the return header so it
> looks like it is doing the right thing.
>
> Peter
>
> -----Original Message-----
> From: Kohsuke Kawaguchi [mailto:[hidden email]]
> Sent: Thursday, July 03, 2008 12:41 PM
> To: [hidden email]
> Subject: Re: Browser encoding: Western European(Windows)
>
> Hayes, Peter wrote:
> > Our off shore team has a default encoding of Western European(Windows)
>
> > and they end up seeing lots of ? characters sprinkled around Hudson.
> We
> > run Hudson using the Winstone server on an AIX machine. Has anyone
> > experienced something like this? I don't have any experience with
> > browser encoding so this could be a simple issue.
>
> Hudson serves all HTML pages explicitly in UTF-8, so either someone
> sitting in between (proxy, apache, etc) is messing up with the encoding,
>
> the browser is configured in a weird way to ignore the content type
> header, or the client doesn't have the fonts.
>
> Where they see '?' marks, what are the characters you expected to see?
> Do you use non-ASCII characters in your job name, etc?
>
>
> > Thanks,
> >
> > Peter Hayes
> > Architecture & Shared Technology Services | Fidelity Investments
> Management Technology
> >
> >
> > ---------------------------------------------------------------------
> > To unsubscribe, e-mail: [hidden email]
> > For additional commands, e-mail: [hidden email]
> >
> >
>
>
> --
> Kohsuke Kawaguchi
> Sun Microsystems [hidden email]
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: [hidden email]
> For additional commands, e-mail: [hidden email]
>



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Re: Browser encoding: Western European(Windows)

Kohsuke Kawaguchi
Administrator
In reply to this post by Hayes, Peter
Hayes, Peter wrote:
> They do not see a ?, but a capital 'A' with a circumflex (sp?) on top.
> You can recreate this in Firefox 3.0 by going to view -> character
> encoding -> Western (Windows-1252).  On the dashboard page, 4 A's come
> up next to the Legend, and for all RSS feed link, as well as a number of
> other places.

OK. So it's the symptom explained in
http://weblogs.java.net/blog/kohsuke/archive/2008/01/a_and_nbsp_myst.html

> We are using a direct connection to the Winstone servlet engine.  I do
> see the Content-Type: text/html;charset=UTF-8 in the return header so it
> looks like it is doing the right thing.

This is what I wanted you to check, but if the server isending charset
correctly, then it looks like the browser is messed up.

The mystery is, I'm not aware of any configuration to convince IE or
Firefox to ignore the Content-type header the server is sending
entirely, yet that seems to be the only plausible explanation here.


> Peter
>
> -----Original Message-----
> From: Kohsuke Kawaguchi [mailto:[hidden email]]
> Sent: Thursday, July 03, 2008 12:41 PM
> To: [hidden email]
> Subject: Re: Browser encoding: Western European(Windows)
>
> Hayes, Peter wrote:
>> Our off shore team has a default encoding of Western European(Windows)
>
>> and they end up seeing lots of ? characters sprinkled around Hudson.
> We
>> run Hudson using the Winstone server on an AIX machine.  Has anyone
>> experienced something like this?  I don't have any experience with
>> browser encoding so this could be a simple issue.
>
> Hudson serves all HTML pages explicitly in UTF-8, so either someone
> sitting in between (proxy, apache, etc) is messing up with the encoding,
>
> the browser is configured in a weird way to ignore the content type
> header, or the client doesn't have the fonts.
>
> Where they see '?' marks, what are the characters you expected to see?
> Do you use non-ASCII characters in your job name, etc?
>
>
>> Thanks,
>>
>> Peter Hayes
>> Architecture & Shared Technology Services | Fidelity Investments
> Management Technology
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: [hidden email]
>> For additional commands, e-mail: [hidden email]
>>
>>
>
>

--
Kohsuke Kawaguchi
Sun Microsystems                   [hidden email]

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Re: Browser encoding: Western European(Windows)

Kohsuke Kawaguchi
Administrator
In reply to this post by Adam Purkiss
Adam Purkiss wrote:
> I have checked both IE 7 and FF3 and they both have it
>  
> UTF-8 on Legend for example you get four spaces, with Western (Either
> ISO or Windows-1252) you get Legend</a>Â Â Â Â <a href="rssAll">

This is when you manually choose the encoding after the page loaded, right?


--
Kohsuke Kawaguchi
Sun Microsystems                   [hidden email]


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RE: Re: Browser encoding: Western European(Windows)

Hayes, Peter
In reply to this post by Kohsuke Kawaguchi

I will ask our off shore team to take a look at the headers that they are receiving.  Must be something in our infrastructure that is causing this.

Thanks,

Pete

-----Original Message-----
From: Kohsuke Kawaguchi [[hidden email]]
Sent: Thursday, July 03, 2008 1:15 PM
To: [hidden email]
Subject: Re: Browser encoding: Western European(Windows)

Hayes, Peter wrote:
> They do not see a ?, but a capital 'A' with a circumflex (sp?) on top.
> You can recreate this in Firefox 3.0 by going to view -> character
> encoding -> Western (Windows-1252).  On the dashboard page, 4 A's come
> up next to the Legend, and for all RSS feed link, as well as a number of
> other places.

OK. So it's the symptom explained in
http://weblogs.java.net/blog/kohsuke/archive/2008/01/a_and_nbsp_myst.html

> We are using a direct connection to the Winstone servlet engine.  I do
> see the Content-Type: text/html;charset=UTF-8 in the return header so it
> looks like it is doing the right thing.

This is what I wanted you to check, but if the server isending charset
correctly, then it looks like the browser is messed up.

The mystery is, I'm not aware of any configuration to convince IE or
Firefox to ignore the Content-type header the server is sending
entirely, yet that seems to be the only plausible explanation here.


> Peter
>
> -----Original Message-----
> From: Kohsuke Kawaguchi [[hidden email]]
> Sent: Thursday, July 03, 2008 12:41 PM
> To: [hidden email]
> Subject: Re: Browser encoding: Western European(Windows)
>
> Hayes, Peter wrote:
>> Our off shore team has a default encoding of Western European(Windows)
>
>> and they end up seeing lots of ? characters sprinkled around Hudson.
> We
>> run Hudson using the Winstone server on an AIX machine.  Has anyone
>> experienced something like this?  I don't have any experience with
>> browser encoding so this could be a simple issue.
>
> Hudson serves all HTML pages explicitly in UTF-8, so either someone
> sitting in between (proxy, apache, etc) is messing up with the encoding,
>
> the browser is configured in a weird way to ignore the content type
> header, or the client doesn't have the fonts.
>
> Where they see '?' marks, what are the characters you expected to see?
> Do you use non-ASCII characters in your job name, etc?
>
>
>> Thanks,
>>
>> Peter Hayes
>> Architecture & Shared Technology Services | Fidelity Investments
> Management Technology
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: [hidden email]
>> For additional commands, e-mail: [hidden email]
>>
>>
>
>


--
Kohsuke Kawaguchi
Sun Microsystems                   [hidden email]


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RE: Browser encoding: Western European(Windows)

Adam Purkiss
In reply to this post by Kohsuke Kawaguchi
yes
 
The page loads as UTF-8 and then I switched it. If I follow a link the browser resets to UTF-8






> Date: Thu, 3 Jul 2008 10:15:01 -0700

> From: [hidden email]
> To: [hidden email]
> Subject: Re: Browser encoding: Western European(Windows)
>
> Adam Purkiss wrote:
> > I have checked both IE 7 and FF3 and they both have it
> >
> > UTF-8 on Legend for example you get four spaces, with Western (Either
> > ISO or Windows-1252) you get Legend</a>Â Â Â Â <a href="rssAll">
>
> This is when you manually choose the encoding after the page loaded, right?
>
>
> --
> Kohsuke Kawaguchi
> Sun Microsystems [hidden email]
>



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RE: Browser encoding: Western European(Windows)

Adam Purkiss
In reply to this post by Kohsuke Kawaguchi
I missed the URL in a previous post... now I understand more




> Date: Thu, 3 Jul 2008 10:15:01 -0700

> From: [hidden email]
> To: [hidden email]
> Subject: Re: Browser encoding: Western European(Windows)
>
> Adam Purkiss wrote:
> > I have checked both IE 7 and FF3 and they both have it
> >
> > UTF-8 on Legend for example you get four spaces, with Western (Either
> > ISO or Windows-1252) you get Legend</a>Â Â Â Â <a href="rssAll">
>
> This is when you manually choose the encoding after the page loaded, right?
>
>
> --
> Kohsuke Kawaguchi
> Sun Microsystems [hidden email]
>


Are you ready for Windows Live Messenger Beta 8.5 ? Get the latest for free today!
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RE: Re: Browser encoding: Western European(Windows)

Hayes, Peter
In reply to this post by Kohsuke Kawaguchi
I will ask our off shore team to take a look at the headers that they
are receiving.  Must be something in our infrastructure that is causing
this.

Thanks,

Pete

P.s. I apologize for my empty email, I have a security program hooked
into outlook that by default seems to badly handle your signed emails

-----Original Message-----
From: Kohsuke Kawaguchi [mailto:[hidden email]]
Sent: Thursday, July 03, 2008 1:15 PM
To: [hidden email]
Subject: Re: Browser encoding: Western European(Windows)

Hayes, Peter wrote:
> They do not see a ?, but a capital 'A' with a circumflex (sp?) on top.
> You can recreate this in Firefox 3.0 by going to view -> character
> encoding -> Western (Windows-1252).  On the dashboard page, 4 A's come
> up next to the Legend, and for all RSS feed link, as well as a number
of
> other places.

OK. So it's the symptom explained in
http://weblogs.java.net/blog/kohsuke/archive/2008/01/a_and_nbsp_myst.htm
l

> We are using a direct connection to the Winstone servlet engine.  I do
> see the Content-Type: text/html;charset=UTF-8 in the return header so
it
> looks like it is doing the right thing.

This is what I wanted you to check, but if the server isending charset
correctly, then it looks like the browser is messed up.

The mystery is, I'm not aware of any configuration to convince IE or
Firefox to ignore the Content-type header the server is sending
entirely, yet that seems to be the only plausible explanation here.


> Peter
>
> -----Original Message-----
> From: Kohsuke Kawaguchi [mailto:[hidden email]]
> Sent: Thursday, July 03, 2008 12:41 PM
> To: [hidden email]
> Subject: Re: Browser encoding: Western European(Windows)
>
> Hayes, Peter wrote:
>> Our off shore team has a default encoding of Western
European(Windows)
>
>> and they end up seeing lots of ? characters sprinkled around Hudson.
> We
>> run Hudson using the Winstone server on an AIX machine.  Has anyone
>> experienced something like this?  I don't have any experience with
>> browser encoding so this could be a simple issue.
>
> Hudson serves all HTML pages explicitly in UTF-8, so either someone
> sitting in between (proxy, apache, etc) is messing up with the
encoding,
>
> the browser is configured in a weird way to ignore the content type
> header, or the client doesn't have the fonts.
>
> Where they see '?' marks, what are the characters you expected to see?

> Do you use non-ASCII characters in your job name, etc?
>
>
>> Thanks,
>>
>> Peter Hayes
>> Architecture & Shared Technology Services | Fidelity Investments
> Management Technology
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: [hidden email]
>> For additional commands, e-mail: [hidden email]
>>
>>
>
>


--
Kohsuke Kawaguchi
Sun Microsystems                   [hidden email]

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