Jenkinc-ci account recovery

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Jenkinc-ci account recovery

long song
Hi there,

I have been the maintainer of the Jenkins neuvector vulnerability scanner Plugin for a while. I was just trying to do a release when I faced the biggest problem some of us sometimes face: I forgot my password for the accounts.jenkins.io

The account was created by a former employee and he can't remember what was the signup email address. Now it seems that the reset password email went to an unknown email.

Question is: how can I recover that?

To confirm my identity, please check -> https://github.com/jenkinsci/neuvector-vulnerability-scanner-plugin

Thanks in advance !

Cheers,
Long

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Re: Jenkinc-ci account recovery

Mark Waite-2
You did not mention the userid of your account on jenkins.io.  I made the assumption of `songlongcn` based on the entry in the pom file, but there is no such user.  I did find a user with a similar user name (but not the same) with a yahoo.com email address.  Do you have access to that email account?

On Wed, Sep 30, 2020 at 5:30 PM long song <[hidden email]> wrote:
Hi there,

I have been the maintainer of the Jenkins neuvector vulnerability scanner Plugin for a while. I was just trying to do a release when I faced the biggest problem some of us sometimes face: I forgot my password for the accounts.jenkins.io

The account was created by a former employee and he can't remember what was the signup email address. Now it seems that the reset password email went to an unknown email.

Question is: how can I recover that?

Thanks in advance !

Cheers,
Long

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Re: Jenkinc-ci account recovery

long song
hi Mark,

The account is neuvector.

Thanks!
Long

On Wed, Sep 30, 2020 at 4:39 PM Mark Waite <[hidden email]> wrote:
You did not mention the userid of your account on jenkins.io.  I made the assumption of `songlongcn` based on the entry in the pom file, but there is no such user.  I did find a user with a similar user name (but not the same) with a yahoo.com email address.  Do you have access to that email account?

On Wed, Sep 30, 2020 at 5:30 PM long song <[hidden email]> wrote:
Hi there,

I have been the maintainer of the Jenkins neuvector vulnerability scanner Plugin for a while. I was just trying to do a release when I faced the biggest problem some of us sometimes face: I forgot my password for the accounts.jenkins.io

The account was created by a former employee and he can't remember what was the signup email address. Now it seems that the reset password email went to an unknown email.

Question is: how can I recover that?

Thanks in advance !

Cheers,
Long

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Re: Jenkinc-ci account recovery

Mark Waite-2
That account is associated with a hotmail account for X Sun.  I don't think that I'm allowed to reset the password or change control of that account to a different person without some evidence from the other person that they are willing to surrender that account.  Can you work with the person that controls that hotmail account and have them assist you with the password reset process?

On Wed, Sep 30, 2020 at 6:17 PM long song <[hidden email]> wrote:
hi Mark,

The account is neuvector.

Thanks!
Long

On Wed, Sep 30, 2020 at 4:39 PM Mark Waite <[hidden email]> wrote:
You did not mention the userid of your account on jenkins.io.  I made the assumption of `songlongcn` based on the entry in the pom file, but there is no such user.  I did find a user with a similar user name (but not the same) with a yahoo.com email address.  Do you have access to that email account?

On Wed, Sep 30, 2020 at 5:30 PM long song <[hidden email]> wrote:
Hi there,

I have been the maintainer of the Jenkins neuvector vulnerability scanner Plugin for a while. I was just trying to do a release when I faced the biggest problem some of us sometimes face: I forgot my password for the accounts.jenkins.io

The account was created by a former employee and he can't remember what was the signup email address. Now it seems that the reset password email went to an unknown email.

Question is: how can I recover that?

Thanks in advance !

Cheers,
Long

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Re: Jenkinc-ci account recovery

long song
hi Mark,

X Sun left last year and does not contribute to https://github.com/jenkinsci/neuvector-vulnerability-scanner-plugin anymore.

I contacted him but he can't remember the email address and the credentials.

I am currently the maintainer of neuvector-vulnerability-scanner-plugin. 

My identity can be verified at Github https://github.com/jenkinsci/neuvector-vulnerability-scanner-plugin in the contributor list.

Would you help to reset the email address ?

Thanks!
Long

On Wed, Sep 30, 2020 at 5:51 PM Mark Waite <[hidden email]> wrote:
That account is associated with a hotmail account for X Sun.  I don't think that I'm allowed to reset the password or change control of that account to a different person without some evidence from the other person that they are willing to surrender that account.  Can you work with the person that controls that hotmail account and have them assist you with the password reset process?

On Wed, Sep 30, 2020 at 6:17 PM long song <[hidden email]> wrote:
hi Mark,

The account is neuvector.

Thanks!
Long

On Wed, Sep 30, 2020 at 4:39 PM Mark Waite <[hidden email]> wrote:
You did not mention the userid of your account on jenkins.io.  I made the assumption of `songlongcn` based on the entry in the pom file, but there is no such user.  I did find a user with a similar user name (but not the same) with a yahoo.com email address.  Do you have access to that email account?

On Wed, Sep 30, 2020 at 5:30 PM long song <[hidden email]> wrote:
Hi there,

I have been the maintainer of the Jenkins neuvector vulnerability scanner Plugin for a while. I was just trying to do a release when I faced the biggest problem some of us sometimes face: I forgot my password for the accounts.jenkins.io

The account was created by a former employee and he can't remember what was the signup email address. Now it seems that the reset password email went to an unknown email.

Question is: how can I recover that?

Thanks in advance !

Cheers,
Long

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Re: Jenkinc-ci account recovery

Olblak-2
Hi Long,

Your request seems legit to me so I updated your email address, can I ask you to reset your password on https://beta.accounts.jenkins.io

Cheers

On Thu, Oct 1, 2020, at 4:32 AM, long song wrote:
hi Mark,

X Sun left last year and does not contribute to https://github.com/jenkinsci/neuvector-vulnerability-scanner-plugin anymore.

I contacted him but he can't remember the email address and the credentials.

I am currently the maintainer of neuvector-vulnerability-scanner-plugin. 

My identity can be verified at Github https://github.com/jenkinsci/neuvector-vulnerability-scanner-plugin in the contributor list.

Would you help to reset the email address ?

Thanks!
Long

On Wed, Sep 30, 2020 at 5:51 PM Mark Waite <[hidden email]> wrote:
That account is associated with a hotmail account for X Sun.  I don't think that I'm allowed to reset the password or change control of that account to a different person without some evidence from the other person that they are willing to surrender that account.  Can you work with the person that controls that hotmail account and have them assist you with the password reset process?

On Wed, Sep 30, 2020 at 6:17 PM long song <[hidden email]> wrote:
hi Mark,

The account is neuvector.

Thanks!
Long

On Wed, Sep 30, 2020 at 4:39 PM Mark Waite <[hidden email]> wrote:
You did not mention the userid of your account on jenkins.io.  I made the assumption of `songlongcn` based on the entry in the pom file, but there is no such user.  I did find a user with a similar user name (but not the same) with a yahoo.com email address.  Do you have access to that email account?

On Wed, Sep 30, 2020 at 5:30 PM long song <[hidden email]> wrote:
Hi there,

I have been the maintainer of the Jenkins neuvector vulnerability scanner Plugin for a while. I was just trying to do a release when I faced the biggest problem some of us sometimes face: I forgot my password for the accounts.jenkins.io

The account was created by a former employee and he can't remember what was the signup email address. Now it seems that the reset password email went to an unknown email.

Question is: how can I recover that?

Thanks in advance !

Cheers,
Long


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Re: Jenkinc-ci account recovery

long song
The account is recovered and the password gets reset.

Thanks very much!

On Wed, Sep 30, 2020, 11:32 PM 'Olblak' via Jenkins Developers <[hidden email]> wrote:
Hi Long,

Your request seems legit to me so I updated your email address, can I ask you to reset your password on https://beta.accounts.jenkins.io

Cheers

On Thu, Oct 1, 2020, at 4:32 AM, long song wrote:
hi Mark,

X Sun left last year and does not contribute to https://github.com/jenkinsci/neuvector-vulnerability-scanner-plugin anymore.

I contacted him but he can't remember the email address and the credentials.

I am currently the maintainer of neuvector-vulnerability-scanner-plugin. 

My identity can be verified at Github https://github.com/jenkinsci/neuvector-vulnerability-scanner-plugin in the contributor list.

Would you help to reset the email address ?

Thanks!
Long

On Wed, Sep 30, 2020 at 5:51 PM Mark Waite <[hidden email]> wrote:
That account is associated with a hotmail account for X Sun.  I don't think that I'm allowed to reset the password or change control of that account to a different person without some evidence from the other person that they are willing to surrender that account.  Can you work with the person that controls that hotmail account and have them assist you with the password reset process?

On Wed, Sep 30, 2020 at 6:17 PM long song <[hidden email]> wrote:
hi Mark,

The account is neuvector.

Thanks!
Long

On Wed, Sep 30, 2020 at 4:39 PM Mark Waite <[hidden email]> wrote:
You did not mention the userid of your account on jenkins.io.  I made the assumption of `songlongcn` based on the entry in the pom file, but there is no such user.  I did find a user with a similar user name (but not the same) with a yahoo.com email address.  Do you have access to that email account?

On Wed, Sep 30, 2020 at 5:30 PM long song <[hidden email]> wrote:
Hi there,

I have been the maintainer of the Jenkins neuvector vulnerability scanner Plugin for a while. I was just trying to do a release when I faced the biggest problem some of us sometimes face: I forgot my password for the accounts.jenkins.io

The account was created by a former employee and he can't remember what was the signup email address. Now it seems that the reset password email went to an unknown email.

Question is: how can I recover that?

Thanks in advance !

Cheers,
Long


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Re: Jenkinc-ci account recovery

long song
Hi there,

My login account is neuvector. The login password isn't working when I change the recovery email address from [hidden email] to [hidden email]

My new recovery email address doesn't receive any reset password email from jenkins when I tried to reset it at https://accounts.jenkins.io/passwordReset.

How can I recover it ?

Thanks in advance!

Cheers,
Long

On Thu, Oct 1, 2020 at 12:52 PM long song <[hidden email]> wrote:
The account is recovered and the password gets reset.

Thanks very much!

On Wed, Sep 30, 2020, 11:32 PM 'Olblak' via Jenkins Developers <[hidden email]> wrote:
Hi Long,

Your request seems legit to me so I updated your email address, can I ask you to reset your password on https://beta.accounts.jenkins.io

Cheers

On Thu, Oct 1, 2020, at 4:32 AM, long song wrote:
hi Mark,

X Sun left last year and does not contribute to https://github.com/jenkinsci/neuvector-vulnerability-scanner-plugin anymore.

I contacted him but he can't remember the email address and the credentials.

I am currently the maintainer of neuvector-vulnerability-scanner-plugin. 

My identity can be verified at Github https://github.com/jenkinsci/neuvector-vulnerability-scanner-plugin in the contributor list.

Would you help to reset the email address ?

Thanks!
Long

On Wed, Sep 30, 2020 at 5:51 PM Mark Waite <[hidden email]> wrote:
That account is associated with a hotmail account for X Sun.  I don't think that I'm allowed to reset the password or change control of that account to a different person without some evidence from the other person that they are willing to surrender that account.  Can you work with the person that controls that hotmail account and have them assist you with the password reset process?

On Wed, Sep 30, 2020 at 6:17 PM long song <[hidden email]> wrote:
hi Mark,

The account is neuvector.

Thanks!
Long

On Wed, Sep 30, 2020 at 4:39 PM Mark Waite <[hidden email]> wrote:
You did not mention the userid of your account on jenkins.io.  I made the assumption of `songlongcn` based on the entry in the pom file, but there is no such user.  I did find a user with a similar user name (but not the same) with a yahoo.com email address.  Do you have access to that email account?

On Wed, Sep 30, 2020 at 5:30 PM long song <[hidden email]> wrote:
Hi there,

I have been the maintainer of the Jenkins neuvector vulnerability scanner Plugin for a while. I was just trying to do a release when I faced the biggest problem some of us sometimes face: I forgot my password for the accounts.jenkins.io

The account was created by a former employee and he can't remember what was the signup email address. Now it seems that the reset password email went to an unknown email.

Question is: how can I recover that?

Thanks in advance !

Cheers,
Long


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Re: Jenkinc-ci account recovery

Gavin Mogan
Can you try again with https://beta.accounts.jenkins.io

On Fri., Dec. 11, 2020, 1:27 a.m. long song, <[hidden email]> wrote:
Hi there,

My login account is neuvector. The login password isn't working when I change the recovery email address from [hidden email] to [hidden email]

My new recovery email address doesn't receive any reset password email from jenkins when I tried to reset it at https://accounts.jenkins.io/passwordReset.

How can I recover it ?

Thanks in advance!

Cheers,
Long

On Thu, Oct 1, 2020 at 12:52 PM long song <[hidden email]> wrote:
The account is recovered and the password gets reset.

Thanks very much!

On Wed, Sep 30, 2020, 11:32 PM 'Olblak' via Jenkins Developers <[hidden email]> wrote:
Hi Long,

Your request seems legit to me so I updated your email address, can I ask you to reset your password on https://beta.accounts.jenkins.io

Cheers

On Thu, Oct 1, 2020, at 4:32 AM, long song wrote:
hi Mark,

X Sun left last year and does not contribute to https://github.com/jenkinsci/neuvector-vulnerability-scanner-plugin anymore.

I contacted him but he can't remember the email address and the credentials.

I am currently the maintainer of neuvector-vulnerability-scanner-plugin. 

My identity can be verified at Github https://github.com/jenkinsci/neuvector-vulnerability-scanner-plugin in the contributor list.

Would you help to reset the email address ?

Thanks!
Long

On Wed, Sep 30, 2020 at 5:51 PM Mark Waite <[hidden email]> wrote:
That account is associated with a hotmail account for X Sun.  I don't think that I'm allowed to reset the password or change control of that account to a different person without some evidence from the other person that they are willing to surrender that account.  Can you work with the person that controls that hotmail account and have them assist you with the password reset process?

On Wed, Sep 30, 2020 at 6:17 PM long song <[hidden email]> wrote:
hi Mark,

The account is neuvector.

Thanks!
Long

On Wed, Sep 30, 2020 at 4:39 PM Mark Waite <[hidden email]> wrote:
You did not mention the userid of your account on jenkins.io.  I made the assumption of `songlongcn` based on the entry in the pom file, but there is no such user.  I did find a user with a similar user name (but not the same) with a yahoo.com email address.  Do you have access to that email account?

On Wed, Sep 30, 2020 at 5:30 PM long song <[hidden email]> wrote:
Hi there,

I have been the maintainer of the Jenkins neuvector vulnerability scanner Plugin for a while. I was just trying to do a release when I faced the biggest problem some of us sometimes face: I forgot my password for the accounts.jenkins.io

The account was created by a former employee and he can't remember what was the signup email address. Now it seems that the reset password email went to an unknown email.

Question is: how can I recover that?

Thanks in advance !

Cheers,
Long


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Re: Jenkinc-ci account recovery

long song
hi Gavin,

I tried https://beta.accounts.jenkins.io , but don't receive the password recovery email.

Thanks,
Long

On Fri, Dec 11, 2020 at 8:52 AM 'Gavin Mogan' via Jenkins Developers <[hidden email]> wrote:
Can you try again with https://beta.accounts.jenkins.io

On Fri., Dec. 11, 2020, 1:27 a.m. long song, <[hidden email]> wrote:
Hi there,

My login account is neuvector. The login password isn't working when I change the recovery email address from [hidden email] to [hidden email]

My new recovery email address doesn't receive any reset password email from jenkins when I tried to reset it at https://accounts.jenkins.io/passwordReset.

How can I recover it ?

Thanks in advance!

Cheers,
Long

On Thu, Oct 1, 2020 at 12:52 PM long song <[hidden email]> wrote:
The account is recovered and the password gets reset.

Thanks very much!

On Wed, Sep 30, 2020, 11:32 PM 'Olblak' via Jenkins Developers <[hidden email]> wrote:
Hi Long,

Your request seems legit to me so I updated your email address, can I ask you to reset your password on https://beta.accounts.jenkins.io

Cheers

On Thu, Oct 1, 2020, at 4:32 AM, long song wrote:
hi Mark,

X Sun left last year and does not contribute to https://github.com/jenkinsci/neuvector-vulnerability-scanner-plugin anymore.

I contacted him but he can't remember the email address and the credentials.

I am currently the maintainer of neuvector-vulnerability-scanner-plugin. 

My identity can be verified at Github https://github.com/jenkinsci/neuvector-vulnerability-scanner-plugin in the contributor list.

Would you help to reset the email address ?

Thanks!
Long

On Wed, Sep 30, 2020 at 5:51 PM Mark Waite <[hidden email]> wrote:
That account is associated with a hotmail account for X Sun.  I don't think that I'm allowed to reset the password or change control of that account to a different person without some evidence from the other person that they are willing to surrender that account.  Can you work with the person that controls that hotmail account and have them assist you with the password reset process?

On Wed, Sep 30, 2020 at 6:17 PM long song <[hidden email]> wrote:
hi Mark,

The account is neuvector.

Thanks!
Long

On Wed, Sep 30, 2020 at 4:39 PM Mark Waite <[hidden email]> wrote:
You did not mention the userid of your account on jenkins.io.  I made the assumption of `songlongcn` based on the entry in the pom file, but there is no such user.  I did find a user with a similar user name (but not the same) with a yahoo.com email address.  Do you have access to that email account?

On Wed, Sep 30, 2020 at 5:30 PM long song <[hidden email]> wrote:
Hi there,

I have been the maintainer of the Jenkins neuvector vulnerability scanner Plugin for a while. I was just trying to do a release when I faced the biggest problem some of us sometimes face: I forgot my password for the accounts.jenkins.io

The account was created by a former employee and he can't remember what was the signup email address. Now it seems that the reset password email went to an unknown email.

Question is: how can I recover that?

Thanks in advance !

Cheers,
Long


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Re: Jenkinc-ci account recovery

long song
hi Gavin,

I think there may be some restrictions on the recovery email address.

Would you help to change the recovery email back to [hidden email] ?

Thanks,
Long

On Fri, Dec 11, 2020 at 9:38 AM long song <[hidden email]> wrote:
hi Gavin,

I tried https://beta.accounts.jenkins.io , but don't receive the password recovery email.

Thanks,
Long

On Fri, Dec 11, 2020 at 8:52 AM 'Gavin Mogan' via Jenkins Developers <[hidden email]> wrote:
Can you try again with https://beta.accounts.jenkins.io

On Fri., Dec. 11, 2020, 1:27 a.m. long song, <[hidden email]> wrote:
Hi there,

My login account is neuvector. The login password isn't working when I change the recovery email address from [hidden email] to [hidden email]

My new recovery email address doesn't receive any reset password email from jenkins when I tried to reset it at https://accounts.jenkins.io/passwordReset.

How can I recover it ?

Thanks in advance!

Cheers,
Long

On Thu, Oct 1, 2020 at 12:52 PM long song <[hidden email]> wrote:
The account is recovered and the password gets reset.

Thanks very much!

On Wed, Sep 30, 2020, 11:32 PM 'Olblak' via Jenkins Developers <[hidden email]> wrote:
Hi Long,

Your request seems legit to me so I updated your email address, can I ask you to reset your password on https://beta.accounts.jenkins.io

Cheers

On Thu, Oct 1, 2020, at 4:32 AM, long song wrote:
hi Mark,

X Sun left last year and does not contribute to https://github.com/jenkinsci/neuvector-vulnerability-scanner-plugin anymore.

I contacted him but he can't remember the email address and the credentials.

I am currently the maintainer of neuvector-vulnerability-scanner-plugin. 

My identity can be verified at Github https://github.com/jenkinsci/neuvector-vulnerability-scanner-plugin in the contributor list.

Would you help to reset the email address ?

Thanks!
Long

On Wed, Sep 30, 2020 at 5:51 PM Mark Waite <[hidden email]> wrote:
That account is associated with a hotmail account for X Sun.  I don't think that I'm allowed to reset the password or change control of that account to a different person without some evidence from the other person that they are willing to surrender that account.  Can you work with the person that controls that hotmail account and have them assist you with the password reset process?

On Wed, Sep 30, 2020 at 6:17 PM long song <[hidden email]> wrote:
hi Mark,

The account is neuvector.

Thanks!
Long

On Wed, Sep 30, 2020 at 4:39 PM Mark Waite <[hidden email]> wrote:
You did not mention the userid of your account on jenkins.io.  I made the assumption of `songlongcn` based on the entry in the pom file, but there is no such user.  I did find a user with a similar user name (but not the same) with a yahoo.com email address.  Do you have access to that email account?

On Wed, Sep 30, 2020 at 5:30 PM long song <[hidden email]> wrote:
Hi there,

I have been the maintainer of the Jenkins neuvector vulnerability scanner Plugin for a while. I was just trying to do a release when I faced the biggest problem some of us sometimes face: I forgot my password for the accounts.jenkins.io

The account was created by a former employee and he can't remember what was the signup email address. Now it seems that the reset password email went to an unknown email.

Question is: how can I recover that?

Thanks in advance !

Cheers,
Long


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Re: Jenkinc-ci account recovery

long song
hi,

I am the maintainer of the Jenkins Plugin: https://github.com/jenkinsci/neuvector-vulnerability-scanner-plugin

I need to release a new version of Jenkins plugin, but I can't login https://beta.accounts.jenkins.io with the userid "neuvector"

Can someone help to change the recovery email to [hidden email] for "neuvector" userid ?

My github account is https://github.com/songlongcn

Thanks!

Best regards,
Long


On Fri, Dec 11, 2020 at 11:26 AM long song <[hidden email]> wrote:
hi Gavin,

I think there may be some restrictions on the recovery email address.

Would you help to change the recovery email back to [hidden email] ?

Thanks,
Long

On Fri, Dec 11, 2020 at 9:38 AM long song <[hidden email]> wrote:
hi Gavin,

I tried https://beta.accounts.jenkins.io , but don't receive the password recovery email.

Thanks,
Long

On Fri, Dec 11, 2020 at 8:52 AM 'Gavin Mogan' via Jenkins Developers <[hidden email]> wrote:
Can you try again with https://beta.accounts.jenkins.io

On Fri., Dec. 11, 2020, 1:27 a.m. long song, <[hidden email]> wrote:
Hi there,

My login account is neuvector. The login password isn't working when I change the recovery email address from [hidden email] to [hidden email]

My new recovery email address doesn't receive any reset password email from jenkins when I tried to reset it at https://accounts.jenkins.io/passwordReset.

How can I recover it ?

Thanks in advance!

Cheers,
Long

On Thu, Oct 1, 2020 at 12:52 PM long song <[hidden email]> wrote:
The account is recovered and the password gets reset.

Thanks very much!

On Wed, Sep 30, 2020, 11:32 PM 'Olblak' via Jenkins Developers <[hidden email]> wrote:
Hi Long,

Your request seems legit to me so I updated your email address, can I ask you to reset your password on https://beta.accounts.jenkins.io

Cheers

On Thu, Oct 1, 2020, at 4:32 AM, long song wrote:
hi Mark,

X Sun left last year and does not contribute to https://github.com/jenkinsci/neuvector-vulnerability-scanner-plugin anymore.

I contacted him but he can't remember the email address and the credentials.

I am currently the maintainer of neuvector-vulnerability-scanner-plugin. 

My identity can be verified at Github https://github.com/jenkinsci/neuvector-vulnerability-scanner-plugin in the contributor list.

Would you help to reset the email address ?

Thanks!
Long

On Wed, Sep 30, 2020 at 5:51 PM Mark Waite <[hidden email]> wrote:
That account is associated with a hotmail account for X Sun.  I don't think that I'm allowed to reset the password or change control of that account to a different person without some evidence from the other person that they are willing to surrender that account.  Can you work with the person that controls that hotmail account and have them assist you with the password reset process?

On Wed, Sep 30, 2020 at 6:17 PM long song <[hidden email]> wrote:
hi Mark,

The account is neuvector.

Thanks!
Long

On Wed, Sep 30, 2020 at 4:39 PM Mark Waite <[hidden email]> wrote:
You did not mention the userid of your account on jenkins.io.  I made the assumption of `songlongcn` based on the entry in the pom file, but there is no such user.  I did find a user with a similar user name (but not the same) with a yahoo.com email address.  Do you have access to that email account?

On Wed, Sep 30, 2020 at 5:30 PM long song <[hidden email]> wrote:
Hi there,

I have been the maintainer of the Jenkins neuvector vulnerability scanner Plugin for a while. I was just trying to do a release when I faced the biggest problem some of us sometimes face: I forgot my password for the accounts.jenkins.io

The account was created by a former employee and he can't remember what was the signup email address. Now it seems that the reset password email went to an unknown email.

Question is: how can I recover that?

Thanks in advance !

Cheers,
Long


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To unsubscribe from this group and stop receiving emails from it, send an email to [hidden email].


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Re: Jenkinc-ci account recovery

Olblak-2
Hi,

I just reverted your email address to the gmail.com one.
If you try to reset your password from https://beta.accounts.jenkins.io
An email should be sent to your Gmail email address.

Regarding your neuvector.com email, I had a look at our Sendgrid account, and it appears that the emails send to [hidden email] were dropped because that email was on a bounced list, I just remove it from the list.

Cheers


On Mon, Dec 14, 2020, at 7:37 AM, long song wrote:
hi,



I need to release a new version of Jenkins plugin, but I can't login https://beta.accounts.jenkins.io with the userid "neuvector"

Can someone help to change the recovery email to [hidden email] for "neuvector" userid ?

My github account is https://github.com/songlongcn

Thanks!

Best regards,
Long


On Fri, Dec 11, 2020 at 11:26 AM long song <[hidden email]> wrote:
hi Gavin,

I think there may be some restrictions on the recovery email address.

Would you help to change the recovery email back to [hidden email] ?

Thanks,
Long

On Fri, Dec 11, 2020 at 9:38 AM long song <[hidden email]> wrote:
hi Gavin,

I tried https://beta.accounts.jenkins.io , but don't receive the password recovery email.

Thanks,
Long

On Fri, Dec 11, 2020 at 8:52 AM 'Gavin Mogan' via Jenkins Developers <[hidden email]> wrote:
Can you try again with https://beta.accounts.jenkins.io

On Fri., Dec. 11, 2020, 1:27 a.m. long song, <[hidden email]> wrote:
Hi there,

My login account is neuvector. The login password isn't working when I change the recovery email address from [hidden email] to [hidden email]


My new recovery email address doesn't receive any reset password email from jenkins when I tried to reset it at https://accounts.jenkins.io/passwordReset.

How can I recover it ?

Thanks in advance!

Cheers,
Long

On Thu, Oct 1, 2020 at 12:52 PM long song <[hidden email]> wrote:
The account is recovered and the password gets reset.

Thanks very much!


On Wed, Sep 30, 2020, 11:32 PM 'Olblak' via Jenkins Developers <[hidden email]> wrote:

Hi Long,

Your request seems legit to me so I updated your email address, can I ask you to reset your password on https://beta.accounts.jenkins.io

Cheers

On Thu, Oct 1, 2020, at 4:32 AM, long song wrote:
hi Mark,

X Sun left last year and does not contribute to https://github.com/jenkinsci/neuvector-vulnerability-scanner-plugin anymore.

I contacted him but he can't remember the email address and the credentials.

I am currently the maintainer of neuvector-vulnerability-scanner-plugin. 

My identity can be verified at Github https://github.com/jenkinsci/neuvector-vulnerability-scanner-plugin in the contributor list.

Would you help to reset the email address ?

Thanks!
Long

On Wed, Sep 30, 2020 at 5:51 PM Mark Waite <[hidden email]> wrote:
That account is associated with a hotmail account for X Sun.  I don't think that I'm allowed to reset the password or change control of that account to a different person without some evidence from the other person that they are willing to surrender that account.  Can you work with the person that controls that hotmail account and have them assist you with the password reset process?

On Wed, Sep 30, 2020 at 6:17 PM long song <[hidden email]> wrote:
hi Mark,

The account is neuvector.

Thanks!
Long

On Wed, Sep 30, 2020 at 4:39 PM Mark Waite <[hidden email]> wrote:
You did not mention the userid of your account on jenkins.io.  I made the assumption of `songlongcn` based on the entry in the pom file, but there is no such user.  I did find a user with a similar user name (but not the same) with a yahoo.com email address.  Do you have access to that email account?

On Wed, Sep 30, 2020 at 5:30 PM long song <[hidden email]> wrote:
Hi there,

I have been the maintainer of the Jenkins neuvector vulnerability scanner Plugin for a while. I was just trying to do a release when I faced the biggest problem some of us sometimes face: I forgot my password for the accounts.jenkins.io

The account was created by a former employee and he can't remember what was the signup email address. Now it seems that the reset password email went to an unknown email.

Question is: how can I recover that?

Thanks in advance !

Cheers,
Long


--
You received this message because you are subscribed to the Google Groups "Jenkins Developers" group.
To unsubscribe from this group and stop receiving emails from it, send an email to [hidden email].


--
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Re: Jenkinc-ci account recovery

long song
hi Olblak,

The account is recovered.

Thank you very much for the help.

Cheers

On Mon, Dec 14, 2020 at 2:09 AM 'Olblak' via Jenkins Developers <[hidden email]> wrote:
Hi,

I just reverted your email address to the gmail.com one.
If you try to reset your password from https://beta.accounts.jenkins.io
An email should be sent to your Gmail email address.

Regarding your neuvector.com email, I had a look at our Sendgrid account, and it appears that the emails send to [hidden email] were dropped because that email was on a bounced list, I just remove it from the list.

Cheers


On Mon, Dec 14, 2020, at 7:37 AM, long song wrote:
hi,



I need to release a new version of Jenkins plugin, but I can't login https://beta.accounts.jenkins.io with the userid "neuvector"

Can someone help to change the recovery email to [hidden email] for "neuvector" userid ?

My github account is https://github.com/songlongcn

Thanks!

Best regards,
Long


On Fri, Dec 11, 2020 at 11:26 AM long song <[hidden email]> wrote:
hi Gavin,

I think there may be some restrictions on the recovery email address.

Would you help to change the recovery email back to [hidden email] ?

Thanks,
Long

On Fri, Dec 11, 2020 at 9:38 AM long song <[hidden email]> wrote:
hi Gavin,

I tried https://beta.accounts.jenkins.io , but don't receive the password recovery email.

Thanks,
Long

On Fri, Dec 11, 2020 at 8:52 AM 'Gavin Mogan' via Jenkins Developers <[hidden email]> wrote:
Can you try again with https://beta.accounts.jenkins.io

On Fri., Dec. 11, 2020, 1:27 a.m. long song, <[hidden email]> wrote:
Hi there,

My login account is neuvector. The login password isn't working when I change the recovery email address from [hidden email] to [hidden email]


My new recovery email address doesn't receive any reset password email from jenkins when I tried to reset it at https://accounts.jenkins.io/passwordReset.

How can I recover it ?

Thanks in advance!

Cheers,
Long

On Thu, Oct 1, 2020 at 12:52 PM long song <[hidden email]> wrote:
The account is recovered and the password gets reset.

Thanks very much!


On Wed, Sep 30, 2020, 11:32 PM 'Olblak' via Jenkins Developers <[hidden email]> wrote:

Hi Long,

Your request seems legit to me so I updated your email address, can I ask you to reset your password on https://beta.accounts.jenkins.io

Cheers

On Thu, Oct 1, 2020, at 4:32 AM, long song wrote:
hi Mark,

X Sun left last year and does not contribute to https://github.com/jenkinsci/neuvector-vulnerability-scanner-plugin anymore.

I contacted him but he can't remember the email address and the credentials.

I am currently the maintainer of neuvector-vulnerability-scanner-plugin. 

My identity can be verified at Github https://github.com/jenkinsci/neuvector-vulnerability-scanner-plugin in the contributor list.

Would you help to reset the email address ?

Thanks!
Long

On Wed, Sep 30, 2020 at 5:51 PM Mark Waite <[hidden email]> wrote:
That account is associated with a hotmail account for X Sun.  I don't think that I'm allowed to reset the password or change control of that account to a different person without some evidence from the other person that they are willing to surrender that account.  Can you work with the person that controls that hotmail account and have them assist you with the password reset process?

On Wed, Sep 30, 2020 at 6:17 PM long song <[hidden email]> wrote:
hi Mark,

The account is neuvector.

Thanks!
Long

On Wed, Sep 30, 2020 at 4:39 PM Mark Waite <[hidden email]> wrote:
You did not mention the userid of your account on jenkins.io.  I made the assumption of `songlongcn` based on the entry in the pom file, but there is no such user.  I did find a user with a similar user name (but not the same) with a yahoo.com email address.  Do you have access to that email account?

On Wed, Sep 30, 2020 at 5:30 PM long song <[hidden email]> wrote:
Hi there,

I have been the maintainer of the Jenkins neuvector vulnerability scanner Plugin for a while. I was just trying to do a release when I faced the biggest problem some of us sometimes face: I forgot my password for the accounts.jenkins.io

The account was created by a former employee and he can't remember what was the signup email address. Now it seems that the reset password email went to an unknown email.

Question is: how can I recover that?

Thanks in advance !

Cheers,
Long


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