Support for my jenkins.io account

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Support for my jenkins.io account

Andrea Matera
Hi all,
can someone help me to recover my account "[hidden email]" in order to login to https://issues.jenkins.io/ and contribute to it?

Thanks a lot,
Andrea

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Re: Support for my jenkins.io account

Mark Waite-2
I've asked the accounts app to send you a password reset.  If you have not received it within 18 hours, please let me know and we'll investigate further.

Thanks
Mark Waite

On Fri, Feb 26, 2021 at 8:42 AM Andrea Matera <[hidden email]> wrote:
Hi all,
can someone help me to recover my account "[hidden email]" in order to login to https://issues.jenkins.io/ and contribute to it?

Thanks a lot,
Andrea

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Re: Support for my jenkins.io account

Andrea Matera
I have not received any email. Can you please verify?

Thanks,
Andrea Matera


Il giorno sab 27 feb 2021 alle ore 06:04 Mark Waite <[hidden email]> ha scritto:
I've asked the accounts app to send you a password reset.  If you have not received it within 18 hours, please let me know and we'll investigate further.

Thanks
Mark Waite

On Fri, Feb 26, 2021 at 8:42 AM Andrea Matera <[hidden email]> wrote:
Hi all,
can someone help me to recover my account "[hidden email]" in order to login to https://issues.jenkins.io/ and contribute to it?

Thanks a lot,
Andrea

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Re: Support for my jenkins.io account

Mark Waite-2
I replied to you privately with more information.  Let me know if that does not resolve the issue.

On Mon, Mar 1, 2021 at 12:56 AM Andrea Matera <[hidden email]> wrote:
I have not received any email. Can you please verify?

Thanks,
Andrea Matera


Il giorno sab 27 feb 2021 alle ore 06:04 Mark Waite <[hidden email]> ha scritto:
I've asked the accounts app to send you a password reset.  If you have not received it within 18 hours, please let me know and we'll investigate further.

Thanks
Mark Waite

On Fri, Feb 26, 2021 at 8:42 AM Andrea Matera <[hidden email]> wrote:
Hi all,
can someone help me to recover my account "[hidden email]" in order to login to https://issues.jenkins.io/ and contribute to it?

Thanks a lot,
Andrea

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Re: Support for my jenkins.io account

Andrea Matera

"Sorry, your username and password are incorrect - please try again." :(

Andrea Matera


Il giorno mer 3 mar 2021 alle ore 04:11 Mark Waite <[hidden email]> ha scritto:
I replied to you privately with more information.  Let me know if that does not resolve the issue.

On Mon, Mar 1, 2021 at 12:56 AM Andrea Matera <[hidden email]> wrote:
I have not received any email. Can you please verify?

Thanks,
Andrea Matera


Il giorno sab 27 feb 2021 alle ore 06:04 Mark Waite <[hidden email]> ha scritto:
I've asked the accounts app to send you a password reset.  If you have not received it within 18 hours, please let me know and we'll investigate further.

Thanks
Mark Waite

On Fri, Feb 26, 2021 at 8:42 AM Andrea Matera <[hidden email]> wrote:
Hi all,
can someone help me to recover my account "[hidden email]" in order to login to https://issues.jenkins.io/ and contribute to it?

Thanks a lot,
Andrea

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You received this message because you are subscribed to the Google Groups "Jenkins Users" group.
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Re: Support for my jenkins.io account

Mark Waite-2
I confirmed that the reset information I sent you privately did not work when I attempted to use it a few minutes ago.  Sorry about that.  No idea why it did not work.

I've performed the reset again and have confirmed that the information I sent you is now correct.  I was able to login to issues.jenkins.io as you after I fixed my earlier mistake.

Let me know whether it works for you now.

On Tue, Mar 2, 2021 at 11:12 PM Andrea Matera <[hidden email]> wrote:

"Sorry, your username and password are incorrect - please try again." :(


Andrea Matera


Il giorno mer 3 mar 2021 alle ore 04:11 Mark Waite <[hidden email]> ha scritto:
I replied to you privately with more information.  Let me know if that does not resolve the issue.

On Mon, Mar 1, 2021 at 12:56 AM Andrea Matera <[hidden email]> wrote:
I have not received any email. Can you please verify?

Thanks,
Andrea Matera


Il giorno sab 27 feb 2021 alle ore 06:04 Mark Waite <[hidden email]> ha scritto:
I've asked the accounts app to send you a password reset.  If you have not received it within 18 hours, please let me know and we'll investigate further.

Thanks
Mark Waite

On Fri, Feb 26, 2021 at 8:42 AM Andrea Matera <[hidden email]> wrote:
Hi all,
can someone help me to recover my account "[hidden email]" in order to login to https://issues.jenkins.io/ and contribute to it?

Thanks a lot,
Andrea

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To view this discussion on the web visit https://groups.google.com/d/msgid/jenkinsci-users/35e20a8d-9af0-48b6-b709-244c5588b41cn%40googlegroups.com.

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Re: Support for my jenkins.io account

Andrea Matera
No sorry, still doesn't work with my email and password you provided me.
Andrea Matera


Il giorno gio 4 mar 2021 alle ore 00:42 Mark Waite <[hidden email]> ha scritto:
I confirmed that the reset information I sent you privately did not work when I attempted to use it a few minutes ago.  Sorry about that.  No idea why it did not work.

I've performed the reset again and have confirmed that the information I sent you is now correct.  I was able to login to issues.jenkins.io as you after I fixed my earlier mistake.

Let me know whether it works for you now.

On Tue, Mar 2, 2021 at 11:12 PM Andrea Matera <[hidden email]> wrote:

"Sorry, your username and password are incorrect - please try again." :(


Andrea Matera


Il giorno mer 3 mar 2021 alle ore 04:11 Mark Waite <[hidden email]> ha scritto:
I replied to you privately with more information.  Let me know if that does not resolve the issue.

On Mon, Mar 1, 2021 at 12:56 AM Andrea Matera <[hidden email]> wrote:
I have not received any email. Can you please verify?

Thanks,
Andrea Matera


Il giorno sab 27 feb 2021 alle ore 06:04 Mark Waite <[hidden email]> ha scritto:
I've asked the accounts app to send you a password reset.  If you have not received it within 18 hours, please let me know and we'll investigate further.

Thanks
Mark Waite

On Fri, Feb 26, 2021 at 8:42 AM Andrea Matera <[hidden email]> wrote:
Hi all,
can someone help me to recover my account "[hidden email]" in order to login to https://issues.jenkins.io/ and contribute to it?

Thanks a lot,
Andrea

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