unable to reset password

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unable to reset password

Jurgen Weber
Hi Guys

I have not used my account in a while, the error says to 'contact us'.. Not sure where to do that... so trying here:

If I try to create a new account, it says to reset my password.. If I go to rest my password I get the below:

http://take.ms/yKPGg

Account ID: jurgenweber

Thanks

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Re: unable to reset password

Christopher Orr
Hi there,

On Wed, 11 Oct 2017, at 02:51, 'Jurgen Weber' via Jenkins Users wrote:
> I have not used my account in a while, the error says to 'contact us'..
> Not
> sure where to do that... so trying here:
>
> If I try to create a new account, it says to reset my password.. If I go
> to
> rest my password I get the below:
>
> http://take.ms/yKPGg

There's currently an infrastructure issue preventing password reset
links from being emailed out:
https://issues.jenkins-ci.org/browse/INFRA-1360

You'll have to wait for that to be resolved before you can try to send
another password reset email.

Regards,
Chris

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Re: unable to reset password

dandeliondodgeball
In reply to this post by Jurgen Weber
Ya, no contact information on the web page.  Not clear that I would want to come here to complain about this.  Thanks.

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Re: unable to reset password

Jurgen Weber
yeah, if you follow the ticket that was posted not 2 hours there seems to be a problem with the email provider. :)

They are sorting it out.

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